Notifications & reminders
Push, SMS, and email — plus timely reminders that keep your sessions on track, with quiet hours and per-channel preferences.
MatchBase keeps you in the loop for the moments that matter — a new request, an approval, an expiry warning, a filled game — and sends timely reminders so sessions actually happen.
How you're notified
| Channel | Used for |
|---|---|
| Push | Most notifications, on web and mobile |
| SMS | Time-critical urgent approval windows only |
| Confirmations, receipts, and summaries |
Messages come in Dutch or English to match your language.
Reminders that help
As well as instant alerts when something happens, MatchBase sends helpful reminders:
| Reminder | When |
|---|---|
| Pay your reservation | shortly before an unpaid hold expires |
| Your session is coming up | the day before, and an hour before |
| Rate your session | a little after the session ends |
Reminders are dropped automatically when they're no longer needed — for example, once you've paid, the pay-by reminder won't be sent.
Your preferences
In notification settings you can add or remove your devices for push, choose which channels you get for each kind of update, and set quiet hours so you're not disturbed overnight.